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[ShopeeFood Merchant] - Scheduled orders
UI Changes
1. [Scheduled] Tab
Once a scheduled order is placed, it moves to the “Scheduled” tab.
A “Scheduled” label next to the buyer’s name helps to differentiate between normal ASAP delivery orders.
- There will be a notification sent everytime a new schedule order is placed by buyer
2. [Preparing] Tab
When the processing time begins
(i.e., the scheduled delivery start time), orders will move to the "Preparing" tab once a driver is assigned.
3.Order Settlement
- Order will be settled once scheduled order is fulfilled as regular order settlement
- More details about settlemet can be found on this article
Best Practices :
1. Always check the scheduled tab to ensure that you can prepare the items beforehand
2. If order cannot be fulfilled by the scheduled time, please cancel the order.
3. Chat with buyer if the order needs edits or replacement.
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